Whose Hearts & Minds asks the simple question: Who are we trying to communicate with?
This blog attempts to identify core audiences and then develop strategies to attract them. A central assumption of this blog is that the majority of commentary concerning public diplomacy/public affairs/strategic communication/soft power/insert the term du jour omits in-depth discussions concerning listening. Too often, listening is acknowledged as essential to public diplomacy but then given lip service. This blog will investigate the role of listening in public diplomacy.
The author is currently a Master’s candidate in Public Diplomacy at the University of Southern California. Guest bloggers are welcome. Leave a comment and I will get in contact with you.